Product and Elvanto Join Forces (FAQ)

As you can imagine, we’re excited about the two companies coming together, but we also know that you will have questions or concerns. and Elvanto Join Forces (FAQ)

Have you heard the news? and Elvanto joined forces to put best-in-class church software into the hands of churches and ministries of every shape and size around the world! And we’re doing it at industry leading prices.

As you can imagine, we’re excited about the two companies coming together, but we also know that you will have questions or concerns. With that in mind, we’ve compiled a simple FAQ for you to use. And we’ll continue to add answers to this post as more questions come up.

If you have a question that is NOT answered below, please reach out on the website and chat with us (chat bubble in bottom right of site) or email or give us a ring at (424) 228 8870 (USA) or +61 731 07 1682 (Global).

What are some of the benefits of and Elvanto joining forces?

Here are five key things you should know about what this means for all current and future Elvanto customers:

  1. We’re growing the team by adding six new engineers, one new data migration specialist, and one new graphic designer before the end of the year! With more coming in early 2019.
  2. The support and customer success teams will jump into supporting Elvanto customers around the world resulting in better local time zones support and quicker response times.
  3. We are significantly enhancing the integration of and Elvanto over the next few months. Look out for more updates here.
  4. By combining the platforms, we can deliver more significant features that extend into custom church apps. For instance, you can check-in from your smartphone for kids ministry, use the small group finder in your custom church app, send push notifications to remind your pastoral team or volunteers about things they should be on the lookout for. And so much more!
  5. The new pricing ($50/mo) will save money for Elvanto customers who pay over $50/mo (US) today.

Will the Elvanto team continue after the merger?

Ben and the entire Elvanto team and platform are here to stay! They are amazing people who have built an astounding product, and they’re pumped to join forces with

As a customer in Australia, does this now mean Elvanto is owned by a U.S. company?

Elvanto Pty Ltd still exists and will continue on to hire staff, handle bank accounts, etc. If anything, this merger will mean more jobs for Australians as we grow our team.

Will we have to pay more now with the new plans and pricing?

Existing Elvanto customers will see no change in their pricing, and they will not be forced to make a change. 

That said, existing Elvanto customers who pay more than $50/mo will have the option to move into the new lower pricing and seamlessly use Giving. The new pricing is for full use of the product and unlimited active adults.

Will we have to use Giving and Mobile App?

As an Existing Elvanto customer, you will not be required to use Giving or church apps.

Current Elvanto customers and new customers are eligible for the $50/mo (US) ChMS plan when using the giving product. Usage of the giving product is defined as having giving transactions processed on the platform via your church website, the giving app, text giving or administrative gift entry tools. There are no minimum requirement for number of transactions processed or dollars processed. If you are a current Elvanto customer and do no wish to use the giving product you can continue on your existing pricing/plan without any disruption to service.

If you’re paying more than $50/mo (US) for Elvanto today and would like to understand the benefit and cost savings of switching to the new ChMS plan at $50/mo (US), you can hop over to the website and chat with us (chat bubble in bottom right of site), email, or give us a ring at (424) 228-8870.

What do I do if I’ve paid yearly for Elvanto and I want the new pricing?

Hop over to the website and chat with us (chat bubble in bottom right of site) or email or give us a ring at (424) 228 8870. We will get you taken care of and ensure you get the new services, pricing, and that you’re not paying extra.

Are there any limits or restrictions with the new $50/mo pricing plan?

Unlike Elvanto’s previous tiered pricing, there are no limits on the new $50/mo plan. You have access to every feature in the church management system and there are no usage restrictions on the number of active adults or any other types of usage.

Will I have to migrate off Elvanto onto a new system?

Not at all! The platform that Elvanto built isn't going anywhere. In fact, we're in the process of extending the capabilities even more. What will happen is the platform built by the Elvanto team will be rebranded and take on the ChMS name—so there will be no "migrations or moving systems."

If you have a question that is NOT answered above, please reach out on the website and chat with us (chat bubble in bottom right of site) or email or give us a ring at (424) 228 8870 (USA) or +61 731 07 1682 (Global).

Why Write Church Donation Letters?

In a previous blog post, I shared the different ways your church can thank donors—from automated emails to year-end giving reports. Printed donation letters also play an essential role in your church’s stewardship efforts.

Donation letters are the Swiss Army knife of your church’s gratitude arsenal. It may not be the most powerful—but it’s versatile, handy, and gets used often.

Your basic church donation letter can serve many different purposes, including:

  • Acknowledging that you received a donation
  • Thanking the giver for being generous with their finances
  • Sharing other ways the person can support your church
  • Allowing the donor to write the gift off on their taxes
  • Encouraging supporters to make recurring donations
  • Requesting future donations from church members

A single, well-crafted donation letter can pull together several of these things simultaneously. Better donation letters lead to more giving, which leads to more donation letters—thus creating a cycle of on-going church generosity.

Church Donation Letter Samples

Here’s the good news—you don’t have to write an individualized letter for every person who gives to your church. That would be tough to do for even smaller churches. And most donors don’t expect you to. They’d rather you be putting their gift to better use in the community, instead of ceaselessly writing thank you notes.

With the possible exception of some unique circumstances, your church can use template language for the majority of your church donation letters. You’ll have to add in custom details like the donor’s name and gift amount, but you can write everything else in advance.  

To make this even easier on you, here are a few basic church donation letter templates you can copy and paste. Keep in mind that not all of these have to be in print—you could just as easily turn some of these samples into email appeals.

1. Donation Acknowledgment Letter

The Donation Acknowledgement Letter is a basic way you can confirm and affirm a monetary gift to your church. Sending these is standard practice in church and nonprofit culture.

Dear [first name],
I want to personally thank you for your donation of [gift amount] to [church name]. We’re honored you would bless us with your generosity. Donations like yours make a big difference in the work our church is doing in the community.
Without givers like you, our church can’t have an impact or influence in our community. With your support, we’re partnering with local nonprofits, sending out global mission trips, and hosting small groups on topics that help real people like you. Together, we can make a difference.
Because we’re a tax-exempt nonprofit, you also get to write this donation off on your taxes. This letter serves as official proof of your donation, so keep it in your records come tax season. At the end of the year, we’ll also send you an annual recap with how much you’ve given to the church.
Thank you for supporting [church name]!
[your name]

2. Donation Request Letter

Not every church member realizes the importance of giving, or understand Bible verses about tithing and giving.  So a Donation Request Letter helps to spread that awareness and encourage a spirit of generosity.

Dear [first name],
How are the finances in your household? That was a rhetorical question, so you don’t have to answer—besides, this is a letter so we wouldn’t hear you anyway. But we still want you to think about that question.
Money is a uniquely human issue, one we all struggle with to one degree or another. Even if you’re financially blessed, you still have the burden of stewarding your money wisely. And we believe that one of the best ways to invest your money is into the local church.
Tithing (giving 10% of your income) on a regular basis not only supports the work we do at [church name]. It doesn’t just support local missions and community growth. It also shows an obedience to God by making his work a financial priority in your life.
So if you find yourself ready to put God first in both your heart and your wallet, we encourage you to make a one-time gift or sign up to make recurring donations. That way, you won’t have to ever wonder again about the financial status of your household.
[your name]

3. Monthly Giving Letter

Many church donations aren’t just one-time gifts. Plenty of givers contribute monthly—and that should be acknowledged.

Use this template to correspond with recurring givers.  

Dear [first name],
Thank you for being an active and faithful member of our church community. By giving to our church on a monthly basis, you’re showing that our church has a meaningful place in your heart. We just wanted to write this to let you know that you’re in our heart, too.
Donating to the church monthly allows us to preach the gospel, make disciples, and support others in our community who need help. Others like the local food bank and the nearby homeless shelter. We’re answering the cry of the needy, and it’s all thanks to contributors like you.
We earnestly appreciate your ongoing support and want to let you know we’re here for you. If there’s ever anything we can do for you and your family, don’t hesitate to reach out. You are a valued member of our church family. And you’re financial support is making a difference.
[your name]

4. Year-End Giving Letter

At the end of each year, it’s customary to give your church supporters a summary of their gifts. The primary reason is for tax purposes, but it’s also a way to recap everything your church has done over the past year with their support.

Dear [first name],
You’re getting this letter because you gave to [church name] at some point during the past year. That might have been a one-time gift, or recurring donations. Either way, we want to thank you for your generous support. Every contribution helps.
One of the official reasons for this letter is for tax purposes. That’s right—you get to write these donations off on your taxes. Which is why we’ve included a summary of all the contributions you’ve made to our church this year.
But the other reason for this letter is to let you know what we’ve done with the money you gave. We take stewardship very seriously, which means we value spending our time and resources wisely.
During the year, our church supported local nonprofits, sent global missions teams, and baptised quite a few people. It was a great year for us—thanks in large part to donors like you.
So thank you for your support of our church, and we hope you’ll consider continuing to contribute to our mission in the coming year.
[your name]  

5. Church Fundraising Letter

Sometimes you need to make a more significant financial push using tried and true church fundraising ideas. Some churches call this a Stewardship Campaign or a Church Capital Campaign. Either way, the goal is to raise a certain amount of money for a big project. And typically, a solid letter of appeal is an integral part of that.

Dear [first name],
God has a plan for everyone and everything. That includes you, and it includes [church name]. None of us can fully know God’s plan—the best we can do is pray and listen for clarity. Our church leadership has been doing just that and are excited to announce our latest church project.
[Detail the outline of the major church project—this could include a building campaign, or raising support for a global mission trip. Anything specific to your church that requires a fundraising letter. Be sure to include a fundraising goal so everyone knows what you’re shooting for.]
But we can’t pull this off without your support. Whether you give to the church on a regular basis, or just attend on occasion, we’re asking you to consider contributing to this massive undertaking prayerfully. It’s something we need our entire church community’s help with.
Even if you can’t make a large gift, know that every little bit helps. It’s more about coming together as a community united behind a common cause. We hope that you’ll consider making a donation towards this great step forward that we’re making together.
[your name]

Tips when writing church donation letters

It’s not enough to just copy and paste this content and send away. The key to an effective church donation letter is a touch of personalization. Follow these tips to take your donation letters to the next level:

  • Examples: Add specific examples of how your church will use the donation. Tell a story about the work your church is doing in the community and connect that with giving.
  • Personalization: For regular donors, don’t be afraid to add a short, handwritten personal note. This shows that you’ve singled them out with praise.
  • Timeliness: Sending donation letters quickly reminds people you’re thankful for them. But this also takes organization and efficiency. All the more reason to use pre-written templates.
  • Storytelling: Everything is better with stories—including donation letters. Weave in a specific narrative of how your church is making a difference and how the money will be used.

There’s no one right or wrong way to write a donation letter or request contributions. You’ve got to do what is right for your church and congregation. But if you stick to these general tips, you’ll probably start to see some traction when it comes to giving.

What’s next?

Most people don’t love talking about money in church. But it’s a necessary and vital part of your church. And maximizing your efforts when it comes to donation letters will help make those conversations more comfortable. So what do you do next to put this into effect?

  • Customize these letters: Take the samples above and make them work for your church. Personalize the content. Remove the stuff that doesn’t sound genuine and add in stuff that does. Remember that these are just a starting point.
  • Create some systems: Develop processes that make it easy for you to replicate sending donation letters. Use a letter template that allows you to drop in names and details. Then develop guidelines for when these letters will be sent out.
  • Empower a champion: Find out who is going to be responsible for making these letters happen. Rather than thinking of this as adding more work to their plate, think about how you can elevate their work. This could be a staff member, or a volunteer.
  • Start sending: All of this will be for nothing if you don’t actually send out the letters. Take the time to get it right and get them into the hands of your church donors.

And if you’re looking for ways to grow your church’s giving capacity, Tithely can help.

We provide several different ways your church members can support your church financially—from online giving, text to give solutions, and giving kiosks.

Tithely’s systems make it as easy as possible for people to give to your church. Now all you need to start doing is generating a culture of gratitude. There’s nothing standing in your way. Go unleash generosity in your church.

How does your church use donation letters to spread generosity? Share your thoughts in the comments below!

Editor's Note: This is a guest post from Robert Carnes. Robert is a writer and storyteller. He's the author of The Original Storyteller: Become a Better Storyteller in 30 Days. A former church communicator and nonprofit marketer, Robert works as a managing editor for Orange in Atlanta.

Blog and Elvanto Join Forces (FAQ)