Church Hospitality: A Short Guide
Church hospitality isn’t just the right thing to do—it’s essential. Here are 4 practical ways to prepare for the 2 types of guests you should expect.
November 18, 2020
The way your church can connect with people is changing right before your … fingertips.
In 2016, mobile Internet usage exceeded desktop computers for the first time. This means that most people in your church and community use their smartphone or tablet to access the Internet, which has enormous ramifications for your church.
Here’s the deal:
If your church doesn’t have a mobile strategy, you’re missing out on a tremendous opportunity.
With the rise in smartphone usage, the decline in email open rates, and general over saturation of communication, your church needs to explore different ways you can get someone’s attention.
Churches often overlook push notifications, but they provide an effective communication channel. According to a study by MIDIA Research, more than 50 percent of smartphone users have push notifications enabled on their devices.
Since push notifications are enabled on so many devices, if someone downloads your church app, then you can engage with him or her more effectively than social media or email.
Below, I’m going to walk you through 10 tactics you can use to engage your church. But first, let’s quickly define push notifications and talk about how they work.
A push notification is a short message an app you’ve downloaded can send you to get your attention.
Here are some examples:
Have a social media app on your mobile phone?
Here’s a message you might receive:
“Jesse just posted for the first time in a while.”
Playing the latest version of Candy Crush?
Then you’re probably familiar with this notification:
“You now have full lives! Tap here to continue your saga.”
Did you download the Starbucks app?
Well, you might get this message when you’re close to one of their stores:
“Hi, Jesse! You are near Starbucks Main St. Currently 50% off on your favorite drink: Latte!”
There are a variety of notifications you can receive (and send) regardless if you’re actively using an app on your phone, and the type of message you’ll receive will depend upon the app you downloaded.
Push notifications are similar to text messages and mobile alerts. But here are two key differences:
Here’s the great thing about using push notifications for your church: You can use them to lead people to engage with your church in person or online.
Let me show you how.
Now that you have a solid grasp on push notifications, let’s turn our attention to 10 different ways you can use notifications to engage your church.
To send push notifications to your church, you first need to have a church app, and then you need to lead people to download your app.
At Tithe.ly, we provide our churches with a smart link called “App Download Link.”
When someone clicks on this link from their phone, it will automatically know if they are on an Apple or Android device and it will open up to the page where you can download your church’s app from the App Store.
Promoting your church app isn’t something you can do once, and it takes more than faith.
You will have to regularly encourage people to download your app. It can take someone hearing the same message several times before they take action.
Here are four ways you can regularly remind your church to download your app:
There are more ways you can promote your church app. But these four will be enough to get you started.
When you promote your church app, make sure to remind your congregation to enable notifications. Most of them will since you’re asking for them to download it. But some members of your congregation may need more encouragement.
“If you build it, they will come.”
That was the message Kevin Costner's character received in Field of Dreams. It makes for an excellent motivational poster. But it’s terrible advice when it comes to getting people to use your church app.
One key to the long-term success of your app is to create new content.
You can have a slick looking app, and you can promote the daylights out of it. But if you don’t regularly share new content, then you’ll never gain long-term traction.
Eric Bryant, the implementations team lead for Tithe.ly, offers the following advice to create irresistible content:
To Eric’s pithy advice, I also suggest creating a content strategy. This strategy will help you to better manage the content you create for every communication channel your church uses.
When you adding content to your app, you will provide a compelling reason for your users to return.
In your church’s communication calendar, make room to include exclusive content only available in your church app. Providing some type of content only available in your app is one surefire way to increase the number of people who download it.
Here are some ideas you can consider:
Here are a couple of push notification examples from churches who promote exclusive content:
At first, I wouldn’t get bogged down in this step.
Instead, focus on regularly sharing the content your church already creates if you’re not doing this already.
Are members of your church on vacation or a business trip?
Do you have shut-ins who are unable to attend your worship service?
Do you want to prompt your church to share the sermon online?
Need help engaging your church members during the summer months with push notifications?
You can use push notifications to let people know the video of your service is available or you can prompt them to join your live stream.
For example, you can send a message like this:
In your content strategy, make sure to share notifications on Sunday for absent members or to encourage people to watch or listen to the sermon again and share it with their family and friends.
According to Dr. Thom Rainer, “Ninety-six percent of the unchurched are at least somewhat likely to attend church if they are invited.”
Let that number sink in for a moment.
To encourage your church to invite their friends, neighbors, or coworkers to your church’s worship service or special event, consider using a push notification.
For your worship service, use this type of message sparingly unless you’re running a short-term challenge. If you schedule these messages every week, you’ll run the risk of them falling on deaf ears before too long.
Do you have an event you need to promote?
Are you encouraging people to get involved in your small group ministry?
Is there a new Bible Study you’re starting?
Send your church a push notification to encourage them to register for your event or class. You can also include a link for them to learn more information if you have it available on your church’s website.
Many people choose to donate on Sundays.
But data we’ve collected reveals that most people prefer to give throughout the week!
At times, you can use push notifications to encourage mobile giving in your church.
If you’re concerned people won’t give with their mobile device. Don’t be.
Here are three things to keep in mind:
With Tithe.ly, people who download your church app can receive a simple push notification to encourage them to give or to participate in a capital campaign or fundraiser you’re coordinating.
You can also use this list of giving scriptures in the Bible for different verses about generosity you can share in your notifications.
Do you have encouraging news you can share with your church?
If you think about it for a moment, I bet you can come up with a ton of good news to share. Think about the answer to these questions:
In a notification talking a story, you won’t be able to share everything. But that’s not the point. Include a link to a blog post you wrote or a video you shot for people to learn more.
You can use push notifications to nudge your church to read the Bible, pray, or serve their neighbor.
For example, you can:
As you read this list of suggestions, identify ways you can encourage your congregation to live and love like Jesus.
Feel like people in your congregation are staring at their phone during your sermon?
Well, instead of asking them to turn off their phones, you can encourage them to, dare I say, use their phone in church.
At Tithe.ly, you can create interactive sermon notes only accessible in your app. With your sermon notes, your congregation or visitors can use their phone to follow along during your sermon, take notes, and answer questions.
Know the best part?
Providing sermon notes in your app provide you with an opportunity to naturally promote your church app every week, boost engagement, and send a push notification to your church afterward.
As a suggestion, you could say something like this at the beginning of your sermon:
“If you open our app, you can follow along in the notes, take your notes, or you can look at the notes on the screen behind me.”
After your sermon, you can send a push notification to your church about the sermon included with a link back to the sermon notes.
Not happy with the number of people who use your app?
Interested in boosting engagement with your app?
Regardless of where you find yourself today, you can work through these 10 ideas to encourage more people to use your app:
Commit to making a plan and working your plan for at least six weeks.
By the end of this time, you should have observed a significant uptick in the number of people who use your church’s app, as well as an increase in activity in your church.