Tithe.ly News

Tithe.ly Product News & Updates

10 great new features that you won’t want to miss.

Tithe.ly News

Tithe.ly Product News & Updates

10 great new features that you won’t want to miss.

We keep knockin’ out new features and product updates so you continue to get the most out of your church giving product.

1. Custom Statement Descriptor.

The “statement descriptor” is the short code that people see on their statements. It’s an important item that often gets overlooked, but is very important when it comes to folks understanding what a charge on their statement is for.

To customize your statement descriptor, go to My churches > Edit organization and look for the section titled “Statement Descriptor”. You have up to 22 characters in length and can only use alphabetical and numeric characters. It will be displayed in all caps when your donors see it.

2. Transaction and deposit date distinction.

The transaction report list of donations (My churches > View giving statements) now shows a date column for the date of the transaction and another for the date the money was included in a deposit into your bank account. Simple update that gives you an “at a glance” view of what transactions have been deposited into your bank account.

3. “Cover the Fees™” reporting.

Many have asked us to make it simple to know when someone turned on “Cover the Fees™” when making a transaction. So, we’ve done just that!

In the transaction report list of donations (My churches > View giving statements) you’ll now see a column that lets you know if a donor turned on “Cover the Fees™” when making their donation.

4. Giving summary email.

Admin users of Tithe.ly get a summary email that shows the total amount received for the previous day. Prior to this update, only the primary admin would receive these emails and there was no way to turn them off! Ugh.

But now you an turn on or off giving summary emails for every administrator in your account. Hurray!

5. Billing receipts in admin.

Billing isn’t the most exciting topic, but it’s a foundational element of running any organization well so we’ve made it super simple to see each and every bill Tithe.ly has ever sent your.

If you’re paying a monthly fee for text giving or a custom church app, you can now go to My churches > View giving statements … and then click on the “Billing History” button up top to see a list of all your receipts.

View on screen or print all the receipts you’d like right from this screen!

6. Deposit reporting optimization.

No one likes to wait on a report to run, but some have experienced a less than speedy response when pulling deposits reports. Well, those days are long gone.

Now, when you view your deposit reports it will load faster than you can take a sip of your coffee! So nice :)

7. Delete a church in your account.

If you’ve created a second campus or duplicate church by accident you can now delete that extra by going into My churches > Edit organization for the church you want to delete. Scroll to the bottom and hit the DELETE button.

Simple as that! Keep in mind, we ONLY allow you to delete churches that have no transactions/money given to them.

8. Added transaction ID to .csv export file.

If you regularly export transaction data out of Tithe.ly (My churches > view giving statements) then you’ll love this handy little update.

The .csv file now includes the unique ID for each transaction along with the individuals unique ID. This makes importing into other systems even simpler!

9. Refunds still show original amount.

Previously, you’d see $0 in the amount field for transactions that were refunded (My churches > view giving statements), but that made it difficult for historical reporting purposes.

This updated makes it so that the original transaction amount will stay populated in the amount field so you’ll know a refund was issued and how much it was for.

10. FaithTeams Integration.

We know having your giving data and your church management system integrated is a HUGE win as it reduces manual entry, administration time, and makes peoples work so much simpler.

If you use FaithTeams you can now directly integrate Tithe.ly by going to the Integrations tab on the left, selecting FaithTeams, and following the on-screen instructions.

We hope you dig all the goodness!

Let us know what you think about the brand new features. We’d love to hear your feedback, answer your questions, and hear any good news you start to take advantage of all the goodness.

Tithe.ly Team

ps. We’d LOVE to hear from you. What features would you like us to build next? Of course, we’ve got our own short list and have projects currently being worked on, but we can alway adjust and use your feedback to ensure we build things you all want and need.

Share in the comments below.

Expert Tips on How to Effectively Launch a New Online Giving Tool

Make it accessible so people can give in the way that is most comfortable to them. Don't make it hard for people to give money.
Some people like to give online, some like mobile, some like text. Whatever they like, let them give in that way if you can.
Brady Shearer
Talk about it every single week. Consistently promote it on every platform. 
Be patient. We all resist change.
Michael Lukaszewski
Launch it to your staff, your leaders, and your volunteers (in that order) and help those groups use it before you launch it publicly.
Teach it in your new member class.
Allow for people to sign-up right on the spot via their mobile phone (or through a laptop or iPad for those that don't have a mobile device handy).
Justin Dean
On launch weekend, have volunteers and staff accessible with iPads to walk people through how to set up an account and get recurring giving configured.
Daniel Irmler
On a regular basis, tell stories from members who are using and loving it. 
You don't don’t need a big production value shoot. Keep it simple by using an iPhone (horizontal) and a decent mic.
Invite your congregation to take out their phones and download the mobile giving app right in the service.
Nik Goodner
Explain the why behind the change and highlight the benefits of the new system. 
People like to be "on the team".
Kevin Ekmark
I always tell people, "you need to clean your house before you invite friends over". It's crucial that your giving platform is easily found, whether it's on the web or in the church. 
On the web, making sure that your website is mobile friendly (Google and Bing both recommend mobile responsive design) can be a huge help. You can also incorporate bots from Facebook or a service like Intercom to help walk people through online giving on your website. When necessary, a human can jump in and help too. This helps complete the process from being found online to completing the online giving.
Logan Fields
Tell them the real reasons. Giving members are concerned with what's best for the church and not just what they individually prefer. Transparency.
"This platform will allow us to better manage finances and spend less staff time on the books and more on people." etc. The temptation is to treat members like consumers who we need to impress instead of team members. Treat them like equals who you assume are interested in what's best for the church/ mission and people will likely rise to it.
Kenny Jahng
Launch a $3.16 campaign. Ask people to all give just $3.16 to a weekly or bi-weekly blessing fund. Then, pick one person or cause to bless IN TOWN and go give that person all the money collected.
  • It could be the all volunteer firefighter squad in town. "We'll take all the $3.16's collected and go buy a meal or treat and drop off for the firefighters who volunteer."
  • It could be a widow the church knows about - bless her with something new for her home or hobby or pets.
  • Single mothers - supply them with a night out. Or pay for a house cleaner or a handyman for a couple of hours.
  • Special needs families - pay for evening out for the parents and child care for the special needs kids so the parents get a break.
  • You can ask for "sponsors" in the future, getting people to nominate good causes (let the youth do this!) and let them deliver the blessing and report back each sunday.
  • You can ask for "sponsors" in the future, getting people to nominate good causes (let the youth do this!) and let them deliver the blessing and report back each sunday.
This works incredibly well because you are teaching generosity / outward posture to your people on a consistent basis and getting people to give on mobile- while making it about PARTICIPATION vs AMOUNT. You'll have people regularly trying out the mobile option as well as pre-register them in the system.

There you have it! Some amazing tips, right?

Which tip stood out the most to you … or looked to be the craziest?! Share with us in the comments below, we’d love to hear from you!


Tithe.ly powers mobile, text, and web giving for
churches and ministries.

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Tithe.ly Product News & Updates


Tithe.ly powers mobile, text, and web giving for
churches and ministries.

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