Church Hospitality: A Short Guide
Church hospitality isn’t just the right thing to do—it’s essential. Here are 4 practical ways to prepare for the 2 types of guests you should expect.
November 18, 2020
Your church’s website is the new front door.
Most people searching for a new church will search online first.
According to Grey Matters, more than 17 million adults who do not regularly attend a worship service searched for a church online.
In your community, right now, there’s a good chance someone is searching for a church.
They are in need of hearing the gospel.
They are craving Christian community.
They have an interest in raising their children in church.
To help visitors find your church, you’ll need to fling wide open your church’s (digital) door.
To do this, you’ll need to focus on what’s called search engine optimization (SEO).
In this post, I’m going to walk you through six keys to boost your church’s SEO:
Here are six keys to optimizing your church’s website, which will help you to reach more people with your church’s website. These tactics are equally important, so plan on taking action on everything listed below if you haven’t already.
A critical step you must take in church SEO is to claim your church’s local listing.
There are several factors that influence your church’s local SEO. But if you skip this step, you might as well not worry about reading the rest of this post. Claiming your local listing is that important.
To help you get started, here are the three listings you want to snag first:
Claiming your church’s local listing will provide you with three HUGE benefits.
First, claiming your listing will let search engines know how to display your information in search results. This will help people searching for local churches in your area to know about your church, such as your address, hours, and contact information.
Second, local listings will provide your church with a local citation (information about your church), which is an important component to ranking in local church search results.
Third, claiming your local listing will prominently display your church in certain results.
Here’s a search example from a desktop of Crossridge Church:
Let me warn you:
This isn’t necessarily an easy step. It will take time to work through this process. If you’re stretched for time or don’t have someone on your church staff who can help, consider outsourcing this to a volunteer or a professional to make sure this gets done.
Reviews can increase your church’s local ranking and provide legit social proof.
Think about it like this:
Positive reviews play a big part in influencing whether or not you’ll make a purchase. If you see a litany of bad reviews, then there’s a good chance you won’t buy the latest gadget you’re eyeing or bite into a steak at the local steakhouse.
The same holds true for your church.
What is more, reviews also play a big part in influencing local searches. It’s one-way search engines know that your church (listing) is active.
Don’t have any online reviews?
Here’s how you can get the ball rolling:
At first, ask volunteers and other people you know in your church to leave a review.
This tactic might make you feel uncomfortable. But there’s nothing wrong with asking people you know to leave a positive review.
All you need to do is send an email, ask them face-to-face, or make a phone call to encourage people to leave a review.
After you take this step, an additional idea you can consider is to place a sign on at your welcome center or one in a window encouraging people to leave a review.
Take a moment to place yourself in the shoes of someone searching for a church.
In a search engine, what words will they use?
What questions will they ask?
What phrases come to mind?
Whatever word or phrase comes to mind is what you call a keyword. It’s what you type into a search engine to find whatever you’re looking for.
Thankfully, you don’t have to guess at what people are using.
There are a few ways you can find out the most popular phrases in your community.
Do you have Google Analytics set up on your church’s website?
If so, you can get a really good idea of how people are finding your site.
For example, you can see:
Google does hide a lot of the keywords people use to find your church’s site. But you can use a service like Ahrefs or SEMRush to learn more. Both of these services offer a free trial you can use to find what you’re looking for.
Don’t have a ton of data you can use?
Don’t worry about it.
You can use Google Keyword Planner to search for keyword ideas for free.
Here’s what you need to do to find local searches:
At first, enter your church’s URL.
After you click “Get Started,” you’ll see relevant searches for your church’s site.
Here’s an example from St. Paul’s Anglican Church:
Don’t worry about the “Top of page bid” low range or high range unless you want to take out ads via Google. For now, all you need are ideas to use in a step below.
For this step, go back to the second step above, and enter “church near me” (this is the most used keyword phrase people use to find a church).
Next, click on “Locations.”
After you enter your church’s physical address, you’ll see a list like this:
This list will help you to start identifying additional keyword phrases your church should focus on in the steps below.
There are additional tools and ways you can go deep with the suggestions above. But this will help you to gather the info you need to increase your church’s SEO.
Pro tip: In your community, there’s a good chance most people will use a keyword phrase like “church in Spring Hill TN” or “presbyterian church in Spring Hill TN.” A common keyword phrase many people use is “church + city/region” or “denomination + city/region.”
Do you have a list of keyword phrases on hand?
Now it’s time to focus your efforts.
With your list of keyword phrases in hand, identify the keyword you want to focus on--e.g., “pentecostal church in Ithaca New York.”
Keep this keyword phrase in hand.
You’ll need it to complete the next task.
Now it’s time to optimize your website with your keyword phrase.
From your homepage to the individual pages of your website, it’s important to optimize every single page. Here are several important onsite search engine optimization (SEO) to update:
What is more, for the content on your individual pages, include your keyword phrase in H1 tags.
I understand this can feel overwhelming.
If you’re working with a shoestring budget or don’t have a volunteer who can help, there’s a tool you can use to help you optimize your site.
If you use Wordpress for your church’s content management system (CMS), then consider using these two plugins to help you optimize your individual pages:
Embed a Google Map with a marker of your local church.
The best place to include this is on your Contact Page. To do this, all you need to do is search for your church in Google Maps, click SHARE, copy the code from Embed map, and paste it into your Contact Page.
Bada bing, bada boom.
You’ll need to include your physical address all over your site.
Not a picture.
Not a map.
Not an image.
But the copy (words) of your physical address.
For this tactic, it’s important to use the same information and format as you do on local listings and local directories. For example, you don’t want to use an abbreviation like “blvd” or “rd” in one place and “boulevard” or “road” in another place.
Before you start copying and pasting your address, here’s one easy way you can accomplish this task: Add your physical address in the footer of your church’s website. This way it will appear at the bottom of every page.
Here’s an example from Rock Church:
Your church’s website can be a great evangelistic tool.
It’s one way you can digitally connect with people to lead them to meet you in person by visiting your worship service or to learn more about your church.
Connect with more people in your community online, lead them to your church gathering, and point them to faith in Jesus Christ by improving your church’s SEO.