Church Hospitality: A Short Guide
Church hospitality isn’t just the right thing to do—it’s essential. Here are 4 practical ways to prepare for the 2 types of guests you should expect.
November 18, 2020
Here’s the cost of making your Easter service a normal church service:
I know you want to grow.
But church growth begins with optimizing your Easter service.
Ready to make the most of your Easter service?
Here are a few tips for planning your Easter service that will keep visitors coming back, members encouraged, and your church growing.
If you have zero goals, that’s exactly what you’ll accomplish with an Easter service: zero.
Even a “bump” in attendance won’t mean anything.
If you don’t have a mission to keep first-time guests coming back, you will feel overwhelmed by the idea of converting them to members.
If your mission isn’t to convert visitors to members from your Easter service, your church will be like a gym in January: empty by next month.
What if this year’s Easter attendance could be your weekly attendance?
Then, next year’s Easter attendance would be even bigger.
And when you convert next year’s visitors, you’ll be even bigger.
That’s called growth.
But growth only happens as a result of execution.
And execution requires a strategy.
And strategy must be guided by a mission.
Commit to converting X number of visitors into members within the year.
What is your number?
Pick the number. Say it out loud. Share it with your team. Share it with your church in the weeks leading up to Easter. Make a commitment to grow X number of Easter visitors into members.
Print out high-quality promotional cards for your Easter service and ask members to share them with co-workers, neighbors, and their family and friends.
When you share your mission with the church, people will find ways to fulfill that mission in ways you could never have anticipated.
Say it from the pulpit:
“Our goal is to convert 10 Easter service visitors into new members in order to grow our family. This Easter, we are going to give a powerful evangelistic message. Invite everyone you with whom you want to share Christ.”
Once you know how many visitors you want to convert at your Easter service, you can devise a strategy for capturing visitor contact data, reaching out, and incorporating them into the church.
Your strategy should include:
This timeline should include goals to achieve and things to avoid for the first visit, first contact, second visit, first non-service event, and membership class enrollment.
Without the appropriate technology, you’re hanging all of your church growth on your secretary’s Excel skills. In the 21st century, you should be using a church management software and app to manage information, capture visitor data in the same system, and engage your church.
Police officers call this “making positive citizen contact.” Nobody likes walking in and out of a church like a grocery store, without making connections in real life.
If your church doesn’t already have kiosks, then the idea of kiosks might sound a little hokey.
Quite the opposite.
If you don’t have kiosks, your church is hokey.
Here are three tips to get new visitors to sign up in your kiosk so that you can capture their contact information:
Offer every entrant an entry in a raffle for something costly, like an iPad or an Amazon gift card.
Set up multiple kiosk stations with real attendants devoted to requesting people log in.
Aside from getting email, phone and address, it’s important to get unique information that helps you to make a positive first contact with them.
For example, list programs your church offers, and say, “Select programs in which you’d be interested.” You could also ask, “Which of the following reflects your experience with church?” followed by options such as, “I’m a member at a church,” “I am a Christian, but looking for a church home,” and “I’m not religious and I’m here with family.” This will help you to be a better minister of Christ’s love to each of these people. Another good one: “What are your hobbies?”
It’s very important for you to follow up excellently with visitors.
What does this mean?
If you do two things, you could blow visitors out of the water and win them over quite easily.
Here’s the secret strategy:
What does it mean to be personal?
Write a personal note.
Make a coffee date.
Mention things they brought up in their Kiosk check-in (church history, interests, etc.)
If people feel like you care, then you’ve done more for them than most people in their lives. That gives you credibility with them.
Ditch the generic letter.
Write something personal.
Many churches feel uncomfortable hosting Easter egg hunts and Easter parties with a cookout and field games.
You shouldn’t feel uncomfortable doing this at your Easter service.
People want to do this.
People are disconnected, lonely, depressed, and anxious.
Show them what it looks like to enjoy God’s good gifts on the Lord’s day.
Invite them into a community that isn’t just solemn, boring, and self-interested by giving visitors and members alike a party that will, at the very least, guarantee they return next Easter.
Easter is your moment as a church to put your best foot forward and say: “This is who we are. We care. We try. We like to have fun. We love Jesus. We want to serve the community. We would love for you to come back and join our family.”
Don’t let the opportunity pass by to grow as a church.
Don’t let this be another Easter that swells your attendance and then returns to “normal.”
God commands his church to make disciples (Matt. 28:19), so don’t let yourself be satisfied with the status quo.
Make a conversion goal for your Easter service visitors.
Get Tithe.ly’s ChMS before Easter.
Integrate Tithe.ly’s ChMS into your Easter service strategy.
Follow up with personalization and care.
Growth really is as simple as taking the right steps this Easter service.