Tithe.ly News

4 REALLY Amazing Product Upgrades to the Tithe.ly Giving Platform

Tithe.ly News

4 REALLY Amazing Product Upgrades to the Tithe.ly Giving Platform

We really do love pushing up new features for y’all.

It’s fun to deliver tools you need and use.It’s encouraging to hear your feedback — positive and “constructive”.It’s fulfilling to innovate and bring new features to the Church.It brings us a lot of joy as we’ve invested our hearts, minds, time, energy, and resources into building a product that serves thousands of churches around the world!

With that said, here are three of the latest and greatest features from Tithe.ly. We REALLY hope you find them super useful and welcome your feedback! Use the comments below to let us know what you think.

1. Deposit Emails

It’s been a long time coming, but we’ve finally added a simple email that finance admins receive when we deposit money into your bank account.

Admin users who have finance permissions will receive these emails automatically, but if you don’t want to receive these you have the ability to turn them off. Just go to Church Administrators from the left hand menu and click edit for any of the admins on your list. You’ll see the permissions listed there (screen shot below):

2. Updates to the Tithe.ly Giving App

Tithe.ly’s mobile giving app is the lynchpin of our overall suite of giving tools. Many churches rely on it to raise significant funds so we’re always bringing new features to it so that we continue to make giving more and more simple, secure, and fun!

Here are the latest and greatest app features.

Touch ID (aka fingerprint) — Touch ID from Apple is a brilliant way to increase security while keeping it simple for people. No passwords to remember. No PIN numbers. Nothing. Touch ID is a seamless way to use your fingerprint as a passcode. Your fingerprint is one of the best “passwords”” in the world. It’s always with you, and no two are exactly alike. Tithe.ly now allows iOS users to use Touch ID to unlock and open the Tithe.ly mobile giving app! Woohooooo!!!! We can hear the cheers :)Smart Giving reminders — App based notifications are a great way to communicate with app users. The latest Tithe.ly mobile giving app takes a smart approach to sending gentle giving reminders to users encouraging them to give. For those that are consistently using the app we intelligently send them reminders based on their giving patterns. For others, we’ll send a generic reminder on Sunday morning at 9:30 am local time.Update address and phone number in app — App users can now easily add and/or update their address and phone number directly within the app.Smarter search — When searching for a church in the Tithe.ly app, we now order the search results based on location so that the churches matching your search show up based on which one is closest to you. That way, when you’re searching for “First Baptist Church” you get yours!

3. Recurring Gift Management

Oh, yea!

You can now see and manage all your recurring gifts as an admin of your church. If you look at the sample below, you’ll see that the recurring gift management tool gives you visibility into all the things you need to know — the persons name, email, phone, and address as well as the recurring gift amount and schedule.

Here’s how you get to the new feature: Log into Tithe.ly. Got to My Churches > View Giving Statements > Recurring Giving.

The new recurring gift management page will allow you to:

View all recurring gifts and see if they are active, paused, or failing.Edit a recurring gift. You’ll be able to edit the amount, fund/designation, recurring schedule, and payment method.Pause a recurring gift in case a donor needs to sort some things out in their finances or otherwise just needs to take a break with their recurring gift.

4. Upgraded Admin Gift Entry

The first version of Tithe.ly’s admin gift entry tool was a lightning fast way for church staff to enter and process credit and debit card gifts on behalf of people. Whether you receive contributions written on envelops, mailed in, or called in, the admin gift entry tool allowed you to very quickly process those gifts or payments.

But we knew it could be SO much more!

Version two of our admin gift entry form allows you to:

  • Setup recurring giving — That’s right! You can now setup automated recurring giving for those individuals who you process the same amount for each week or month. Just complete the form and set the recurring giving fields to the schedule needed. It’s that easy!
  • Process check donations via ACH — Sometimes people want to use their bank account vs. a credit or debit card. The new admin gift entry form allows you to accept and enter banking info (account and routing numbers) in order to process gifts! Just select “New Check (ACH)” from the payment type drop down and enter the individuals bank account and routing numbers. This information will save for future use so that the next time you receive a gift you won’t have to type it in again.
  • Record cash and check donations — Digital giving is growing, but many churches still receive a significant amount of giving via cash and check. Dealing with credit/debit card giving in one system and cash/check in yet another system can be time consuming and complicated, but it doesn’t have to be! Tithe.ly wants to make it simple so you are now able to record for tracking purposes all cash and check donations! These gifts are not processed and incur no fees, they are simply stored in the system and tracked against the individual so that you can easily see their giving history and provide tax statements at the end of the year all from ONE system. To record cash and check gifts, simply select “cash/check recording” from the payment types drop down and then enter the amount.
  • Capture full address, phone, email, member ID and memo — Everything that can be entered by an individual via the mobile giving appand online giving form can now we captured in the admin gift entry tool. When entering in a new gift you can now capture all the information you need about each donor.
  • Cover the processing fees — “Cover the fees™” by Tithe.ly, is a great little feature that donors can turn on when giving through the online or mobile giving tools, but it wasn’t available on the admin gift entry tool. Surprisingly, many donors decide to do this so we wanted to make the option available to you as an admin user. If a donor would like to “cover the fees”, you just have to check the little box at the bottom of the form!

It’s your turn …

There you have it. The latest and greatest Tithe.ly church giving product updates. We’d love to hear your feedback. Drop us a note in the comments below.

Thanks!

Team Tithe.ly

Expert Tips on How to Effectively Launch a New Online Giving Tool

01
Make it accessible so people can give in the way that is most comfortable to them. Don't make it hard for people to give money.
Some people like to give online, some like mobile, some like text. Whatever they like, let them give in that way if you can.
02
Brady Shearer
www.storytape.com
Talk about it every single week. Consistently promote it on every platform. 
Be patient. We all resist change.
03
Michael Lukaszewski
www.churchfuel.com
Launch it to your staff, your leaders, and your volunteers (in that order) and help those groups use it before you launch it publicly.
04
Teach it in your new member class.
Allow for people to sign-up right on the spot via their mobile phone (or through a laptop or iPad for those that don't have a mobile device handy).
05
Justin Dean
www.thatcc.com
On launch weekend, have volunteers and staff accessible with iPads to walk people through how to set up an account and get recurring giving configured.
06
Daniel Irmler
www.churchhero.com
On a regular basis, tell stories from members who are using and loving it. 
You don't don’t need a big production value shoot. Keep it simple by using an iPhone (horizontal) and a decent mic.
07
Invite your congregation to take out their phones and download the mobile giving app right in the service.
08
Nik Goodner
www.crtvchurch.com
Explain the why behind the change and highlight the benefits of the new system. 
People like to be "on the team".
09
Kevin Ekmark
www.church.org
I always tell people, "you need to clean your house before you invite friends over". It's crucial that your giving platform is easily found, whether it's on the web or in the church. 
On the web, making sure that your website is mobile friendly (Google and Bing both recommend mobile responsive design) can be a huge help. You can also incorporate bots from Facebook or a service like Intercom to help walk people through online giving on your website. When necessary, a human can jump in and help too. This helps complete the process from being found online to completing the online giving.
10
Logan Fields
www.theappguys.org
Tell them the real reasons. Giving members are concerned with what's best for the church and not just what they individually prefer. Transparency.
"This platform will allow us to better manage finances and spend less staff time on the books and more on people." etc. The temptation is to treat members like consumers who we need to impress instead of team members. Treat them like equals who you assume are interested in what's best for the church/ mission and people will likely rise to it.
11
Kenny Jahng
www.kennyjahng.com
Launch a $3.16 campaign. Ask people to all give just $3.16 to a weekly or bi-weekly blessing fund. Then, pick one person or cause to bless IN TOWN and go give that person all the money collected.
  • It could be the all volunteer firefighter squad in town. "We'll take all the $3.16's collected and go buy a meal or treat and drop off for the firefighters who volunteer."
  • It could be a widow the church knows about - bless her with something new for her home or hobby or pets.
  • Single mothers - supply them with a night out. Or pay for a house cleaner or a handyman for a couple of hours.
  • Special needs families - pay for evening out for the parents and child care for the special needs kids so the parents get a break.
  • You can ask for "sponsors" in the future, getting people to nominate good causes (let the youth do this!) and let them deliver the blessing and report back each sunday.
  • You can ask for "sponsors" in the future, getting people to nominate good causes (let the youth do this!) and let them deliver the blessing and report back each sunday.
This works incredibly well because you are teaching generosity / outward posture to your people on a consistent basis and getting people to give on mobile- while making it about PARTICIPATION vs AMOUNT. You'll have people regularly trying out the mobile option as well as pre-register them in the system.

There you have it! Some amazing tips, right?

Which tip stood out the most to you … or looked to be the craziest?! Share with us in the comments below, we’d love to hear from you!

Tithe.ly

Tithe.ly powers mobile, text, and web giving for
churches and ministries.

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4 REALLY Amazing Product Upgrades to the Tithe.ly Giving Platform

Tithe.ly

Tithe.ly powers mobile, text, and web giving for
churches and ministries.

LEARN MORE
Sign Up