Hello, thanks for choosing Tithe.ly and welcome to our Privacy Policy.
Before getting into the details, we'd like to highlight some of the key principles behind our Privacy Policy. These principles are important to us because we know they're important to you.
The Privacy Policy is here to do three things:
This policy was updated on May 21, 2018. We may need to update it over time but if we do, we'll post the updated version on our website.
Tithe.ly (“Tithe.ly”) is committed to protecting the privacy of your information, and takes the responsibility of protecting the personal and business information that you provide to us via our website, mobile apps, and administrative tools seriously. This Privacy Policy sets forth Tithe.ly’s privacy practices and the possible uses of the information that it gathers (the “Privacy Policy”).
Your privacy and security is important to us. Tithe.ly respects your right to privacy and is committed to protecting the personal information that you provide to us. We use information collected to facilitate donation collection and processing, to process registrations and to communicate relevant news and updates. Tithe.ly does not and will not trade, license, rent or sell any personal information.
This Privacy Policy applies to the Tithe.ly website and Tithe.ly Product (referred to as “Tithe.ly” in this document). Tithe.ly may contain links to or information about other web sites that are outside the control and/or custody of Tithe.ly. We encourage you to review the privacy policies of each of those sites to obtain an understanding of how your information is used or shared by those third-parties.
Tithe.ly works carefully to ensure that personal information is kept safe and secure throughout the transaction process and otherwise while in our custody or under our control. Tithe.ly is committed to protecting and safeguarding the privacy and security of the personal information provided to us by donors and registered charities.
By making a donation, requesting information, or registering for an account, you are giving Tithe.ly permission to collect some of your personal information and to contact you by way of the information provided for the purposes outlined in this Privacy Policy.
This Privacy Policy explains what information we collect and why we collect it, how we use that information, how the confidentiality of this information is protected, and how you can find out what personal information is recorded.
Tithe.ly observes the following privacy practices:
Tithe.ly is committed to the following 10 privacy principles:
Tithe.ly collects and uses personal information for the following purposes:
Tithe.ly limits the collection of personal information to that which is reasonably necessary for the identified purpose. The types of information Tithe.ly collects can be summarized as follows:
Tithe.ly takes reasonable effort to keep personal information accurate, complete and as up to date as is necessary for the purposes that is being used. Individuals are permitted to check on the accuracy of their personal information and may make, or request, modifications or corrections, if necessary.
Tithe.ly depends on individuals and organizations to help it in maintaining the completeness, accuracy, and timeliness of the information collected. You must log-in to your Tithe.ly online account to update, modify, correct or delete your personal information.
Tithe.ly makes information about our policies and practices related to the management of personal information readily available to users of our service and the general public. Our Privacy Policy, which informs users of the type of information we collect, what it is used for, and to whom the information may be disclosed, is posted on our website.
Additional information about our privacy policies and practices can be obtained from our Privacy Official as described below.
Upon request Tithe.ly will:
Any question, request, or concerns regarding Tithe.ly compliance with respect to the Privacy Policy or about our privacy practices may be directed to hello@yourgiving.co
Personal information gathered by Tithe.ly is held in the strictest confidence and is secured by industry standard best practices.
Tithe.ly provides church giving software to help churches raise money. As part of providing that service, we collect information from people who make enquiries of us, trial our software, or set up and operate an account on behalf of a church. This might include:
We call this information “Church Information.”
Our service aims to give churches the right tools to make giving easy for their members and supporters. As part of this, churches collect information about individuals taht might include: include lots of information about their members in their account by adding new fields to the standard data categories which we set up.
The information that our clients collect about their members and supporters is called “Individual Information.” We assume that churches have collected all Individual information lawfully. We never sell, share, or otherwise use Individual Information for any comercial purposes outside of Tithe.ly.
Tithe.ly may collect information through the use of common information-gathering tools such as web beacons or cookies (“Cookie Information”). A cookie is a small string of text that a website can send to your browser which helps the Site remember and customize your visit. You have the option to delete or decline cookies by changing your browser’s settings. No personally identifiable information is stored in these cookies.
We may also use single pixel images on the Site or in our emails to you (web beacons). This technology tells us more about browsing, click-tracking, viewing, and buying activity, but none of your Personal Information will be transmitted. Tithe.ly may also collect information from your interaction with the Site, such as statistics in connection with pageviews, IP address, and standard web log information.
When browsing the Site through a mobile phone or mobile application, we will attempt to collect your location through GPS in order to pair you with nearby churches and not-for-profit organizations for donation purposes. You may remove this location sharing authorization.
Tithe.ly provides products that allow organizations to accept donations and register for events online. When transferring money to the Site, you provide Personal Information, credit, debit or bank account information, and a address (“Financial Information”) through Tithe.ly’s third party payment processor. This payment process is external to Tithe.ly.
By using Tithe.ly’s service, you grant our third-party provider the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution according to terms of our third-party provider’s privacy policy.
Tithe.ly does not have any access to your Financial Information inputted through the third party payment processor’s payment process nor do we collect Financial Information for any purpose. All financial information transferred for purposes of processing a payment is done so using industry standard 256 bit SSL encryption.
Tithe.ly does not knowingly collect any Personal Information from or about a child under the age of 13 without the consent of the child’s parent or legal guardian. If we discover that we have inadvertently collected information from a child under 13 years of age, we will promptly take all reasonable measures to delete that data from our systems.
We will only use personal information for purposes related to providing our Services.
Examples of this use by us include:
We will not use your information for purposes other than described in this Section unless we have your consent or there are specified law enforcement or public health and safety reasons or other uses required by law.
In most cases, Tithe.ly will interact only with administrative Tithe.ly users for a Church Account, and not directly with Individual givers / supporters. We are happy to interact with Individual givers / supporters, but in most cases will direct them back to the authorised user for their church account. In later sections of this Policy we describe how we respond to requests for access to, correction and deletion of Individual Information.
Generally, we do not collect Individual Information (other than in special cases, such as when we help with on-boarding). However, if churches do provide us with Individual Information (for example, for on-boarding) we will only use this information for the specific reason for which it is provided.
By providing Personal Information on the Site during Registration, you consent to Tithe.ly’s use of your Personal Information. If you do not wish to receive marketing communications from Tithe.ly, you may unsubscribe in the marketing email or communication sent to you by following the instructions in that communication.
Tithe.ly does not participate in bulk email solicitations that you have not consented to receiving (i.e., “spam”). Tithe.ly does not sell or disclose client lists or email address lists to unrelated third parties.
Except as otherwise provided herein, Tithe.ly does not share Personal Information with any third party advertisers.
However, Tithe.ly may share aggregated anonymous information with third party advertisers, but this aggregated anonymous information cannot be matched with you personally unless you voluntarily share your Personal Information with the third party advertisers.
Information provided by users as part of a request that Tithe.ly contact or follow up with as part of the “Contact Us” feature on the Site will be used by Tithe.ly to contact you and discuss your concerns or interest in Tithe.ly’s Products and Services. We may use your information to provide customer support or troubleshooting in the connection with your use of our Products or Services.
By registering to use Tithe.ly’s Services or purchasing Products and Services, you will be added to Tithe.ly’s mailing list or other mailing lists that we provide for your convenience. You may unsubscribe from Tithe.ly’s mailing lists at any time by clicking on the opt-opt line at the bottom of each E-newsletter or by contacting us at hello@yourgiving.co.
Unless you consent, we will not disclose any church information or Individual Information to third parties, other than sub-processors we use as part of delivering the Service.
The sub-processors used by us include Digital Ocean, Stripe, Twillio, Mnadrill, ActiveCampaign, Chargify, Intercom, Google Analytics and Amazon Web Services. These sub-processors are located in the US, UK and EU. Use of their services may involve the transfer of personal information to them.
For all our sub-processors:
Unfortunately, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, while Tithe.ly attempts to protect all Personal Information, Tithe.ly cannot ensure or warrant that Personal Information will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network.
Tithe.ly will notify you in the event we become aware of a security breach involving your Personally Identifiable Information (as defined by the applicable state and federal laws) stored by or for us. By disclosing your email address to us for any reason, you expressly consent to receive electronic notice from us in the event of such a security breach.
We take steps to protect the security of the personal information we hold from both internal and external threats by:
If a data breach occurs, we will:
The Site may contain links to websites not affiliated with Tithe.ly. Your use of an external website or any informational content found on an external websites is subject to and governed by the terms and guidelines of those website(s).
Tithe.ly does not endorse or make any representations or warranties concerning, and will not in any way be liable for, any informational content, products, services, software, or other materials available on an external website, even if one or more pages of the external website are framed within a page of this Site. Tithe.ly is not responsible for the privacy practices of any external website.
Generally, we will keep Personal Information for as long as a church is actively using Tithe.ly or the period during which any legal claim may be made in regard to the provision of Services in accordance with legal requirements or to meet our legal obligations. For example, we hold billing records, and any information associated with those records (such as the number of members a Church had) for 7 years.
If we hold personal information about you, and we do not need that information for any purpose, we will take reasonable steps to securely destroy or de-identify that information unless we are prevented from doing so by law.
An authorised administrative user can ask us to delete church information at any time, and we will delete it from all live systems and make sure we do not process it further in any way (other than as we may need to support your account or for other reasonable administrative or legal purposes, such as billing).
We apply the following rules to the permanent deletion of information:
Churches can delete or disable Individual Information at any time. Members who wish to delete or stop the use of their Individual Information should contact their Church. Permanent deletion of Individual Information will be done in accordance with section 11.2 above.
If a Member feels their Church has not dealt with their request promptly or effectively, we will respond in the same way we would to a request for access (see the next paragraph for more information).
If you ever wish to access your Personal Information, or to have your Personal Information deleted, updated, changed or modified, you may do so by logging into the Tithe.ly app using your account or by contacting Tithe.ly at hello@yourgiving.co.
To cancel your account and have your Personal Information returned to you, you may also contact hello@yourgiving.co and we will respond do your request in a reasonable amount of time.
This policy was last modified at the date listed below. Tithe.ly reserves the right to update this Privacy Policy from time to time, and you should check this page periodically for changes.
If there are any questions regarding this Privacy Policy you may contact us by email: hello@yourgiving.co.
YourGiving, Inc.Last Updated: 5/21/2018
