Before finding Breeze, Park Hills Church had been using a different online giving provider for about a decade. Their previous system was a combination of various software tools, none of which integrated smoothly. “It was a group of a bunch of different bits of software that didn't really tie together very well,” Rich explains. The church’s multiple systems created inefficiencies, making simple tasks unnecessarily complex and time-consuming. Without seamless integration, tracking finances, coordinating children’s check-in, and staying connected with the congregation became more challenging. As a result, church staff found themselves spending too much time on administrative tasks rather than focusing on their mission.
This fragmented setup limited their ability to connect with members effectively, manage operations smoothly, and improve communication. Recognizing the need for change, Rich and his team dedicated a full year to researching a new platform that could centralize their administrative functions, thereby enhancing the church’s outreach and operational efficiency.
After extensive research, Park Hills Church landed on Breeze. “Our search led us to a software called Breeze that we implemented. It was a fantastic, simple piece of software that really tied everything together, making the integration very easy,” Rich says. Breeze met their needs with features that were not only straightforward to use but were also built specifically for churches, making it an ideal fit for their unique requirements.
With Breeze, Park Hills Church was able to handle various church functions within one platform. Whether it was managing finances, checking children into programs, or communicating with the congregation, Breeze provided a unified system that allowed church leaders to carry out these tasks with ease. The simplicity of Breeze meant that staff could quickly learn the software, reducing onboarding time and minimizing training costs.
For some time, Breeze worked seamlessly for the church, but over time, they began experiencing performance issues. The software started to slow down, and Rich noticed that “there were some backend things going on.” Despite the challenges, Tithe.ly’s commitment to solving these issues made a lasting impression. The team at Tithe.ly elevated the problem quickly, working diligently to resolve the technical difficulties.
Rich was even invited to join a Breeze roundtable discussion with other customers, providing feedback directly to the team. Tithe.ly's responsiveness reassured him that they were dedicated to resolving the issues and maintaining the functionality of the platform. “They put the resources they needed to make Breeze both workable, responsive, and effective,” Rich recalls. This willingness to take constructive feedback and act on it highlighted Tithe.ly's dedication to their customer relationships and their drive to continually improve.
The church’s satisfaction with Breeze extended beyond operational benefits to aiding in their current capital campaign. Park Hills Church is working on a significant expansion project at their Winnebago campus, where they plan to build a new worship center. With Breeze, they found it easy to manage and track contributions to the campaign, whether through one-time donations or multi-year commitments. “It's a simplified process that we're seeing,” Rich notes. By using Breeze, donors could contribute directly to the capital campaign through one streamlined platform, enhancing their giving experience and fostering a stronger sense of involvement in the church’s future.
This ease of use became a game-changer for the campaign, simplifying the donation process for supporters and providing the church with a reliable system to track their fundraising efforts. As they work towards growing their physical footprint, the church now has a dependable tool in Breeze that aligns with their mission of expanding their community impact.
Reflecting on his experience with Tithe.ly, Rich emphasizes that their relationship with the software provider has been about more than just a service—it has been a true partnership. “If there's a church out there that's trying to decide where to go with software… I would recommend Tithe.ly and Breeze as a solution because I've seen firsthand that when things are going great, they're going great. When they have some struggles, they address those struggles and they do it in a way that is actually helpful and honest.”
This emphasis on partnership underscores what sets Tithe.ly apart in the realm of church management software. Churches face unique challenges that require flexible solutions, and having a provider that actively listens and improves is crucial. Tithe.ly’s responsiveness and commitment to improvement have shown Park Hills Church that when it comes to technology, the right partner can make a world of difference.
For churches searching for a streamlined, all-in-one management solution, Breeze, powered by Tithe.ly, offers more than just functionality. It provides a partnership, one that is committed to enhancing the operational experience of churches while staying true to their mission. Through effective integration, robust customer support, and continuous improvement, Breeze has helped Park Hills Church minimize administrative burdens and focus on their mission of impacting the community. Learn more about Breeze by Tithely, here .
